Privacy Policy
GENERAL NOTES
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator.
The website operator is:
FLOGANZA
Palm Jumeirah, Dubai, United Arab Emirates
(hereinafter, "FLOGANZA","we", "us" or "our")
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Third-party analysis tools and tools
When visiting our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following Privacy Policy. You can object to this analysis. We will inform you about the objection options in this Privacy Policy.
GENERAL NOTES AND OBLIGATORY INFORMATION
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.
When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
REVOCATION OF YOUR CONSENT TO DATA PROCESSING
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
RIGHT TO DATA PORTABILITY
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL OR TLS ENCRYPTION
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
INFORMATION, BLOCKING, DELETION
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
OBJECTION TO ADVERTISING EMAILS
The use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
DATA COLLECTION ON OUR WEBSITE
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
When you make a request for access to personal data
The legal basis for processing your personal data in the context of processing your request for information is our legal obligation and the legal basis for the subsequent documentation of the request for information is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the course of processing your request is to respond to your request. The subsequent documentation of the request for information serves to fulfil the legally prescribed accountability.
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of processing a request for information, this is three years after the end of the respective process. You have the option at any time to object to the processing of your personal data in the context of processing a request for information for the future. In this case, however, we will not be able to process your request any further. The documentation of the legally compliant processing of the respective request for information is mandatory. Consequently, there is no possibility for you to object.
Legal defence and enforcement of our rights
The legal basis for processing your personal data in the context of legal defence and enforcement of our rights is our legitimate interest. The purpose of processing your personal data in the context of legal defence and enforcement is the defence against unjustified claims and the assertion and enforcement of claims and rights in court.
Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The processing of your personal data in the context of legal defence and enforcement is mandatory for the legal defence and enforcement of our rights. There is therefore no possibility for you to object.
ANALYSIS TOOLS AND ADVERTISING
Google Analytics
This website uses functions of the web analysis service Google Analytics. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following
link.
Google Maps:
On this website we use the offer of Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. In addition, the data mentioned under this privacy policy will be transmitted. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to Google's privacy policy. There you will also receive further information on your rights in this regard and setting options for protecting your privacy
Social Media
Use of social media plug-ins:
We currently use the following social media plug-ins: Facebook, Instagram and Tripadvisor. We use the so-called two-click solution. This means that when you visit our site, no personal data is passed on to the providers of the plug-ins. You can identify the provider of the plug-in by the logo on the respective button. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it, will the plug-in provider receive the information that you have accessed the corresponding website of our online offer. By activating the plug-in, your personal data is transmitted to the respective plug-in provider and stored there (in the case of US providers in the USA). Since the plug-in provider collects the data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the greyed-out box.
We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.
The plug-in provider stores the data collected about you as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f GDPR.
The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect is directly assigned to your account with the plug-in provider. If you click the activated button and, for example, link to the page, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will help you avoid being assigned to your profile with the plug-in provider.
For further information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the Privacy Policys of these providers provided below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy.
Your rights
As a data subject, you have the following rights:
In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
In accordance with Art. 16 GDPR, you have the right to request the correction of incorrect or incomplete personal data stored by us without delay;
In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless the further processing of your personal data is prohibited.
to exercise the right to freedom of expression and information;
to fulfil a legal obligation;
for reasons of public interest, or
is necessary for the assertion, exercise or defence of legal claims;
in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
the accuracy of the data is disputed by you;
the processing is unlawful but you object to its erasure;
we no longer require the data, but you need it to assert, exercise or defend legal claims, or
you have objected to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defence of legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.
Miscellaneous and conclusion
Hosting
The services for hosting and displaying the website are partly provided by our service provider as part of the processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our relationship with them, please contact us.
Content Delivery Network
For the purpose of shorter loading times, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us in the context of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us.
Transfer of personal data to a third country
In the course of processing your personal data, we may transfer your personal data to trusted and specially selected service providers in third countries. Third countries are countries that are outside Germany or the European Economic Area. In doing so, we only work with service providers who can provide us with suitable guarantees for the security of your personal data and ensure that your personal data is processed in compliance with strict data protection standards. In the present case, it is not excluded that we transfer data to service providers in the USA.
Obligation to provide personal data
You are not obliged to provide us with personal data. However, depending on the individual case, the provision of certain personal data may be necessary for the provision of the above services. If you do not provide us with this personal data, we may not be able to provide the service.
Automated individual decision-making including profiling
We do not make automated decisions in individual cases, including profiling.
Do Not Track
Do Not Track is a privacy setting that you can set in most browsers. We support Do Not Track because we believe you should have real control over how your data is used and our website responds to Do Not Track requests.
Accuracy
It is important that the data we have about you is accurate and up to date. Therefore, please inform us of any changes to your personal data.
Children data
Our website is not intended for children and we do not knowingly collect data about children. If you become aware that your child has provided us with personal data without parental consent, please contact us so that we can take the necessary steps to remove this data from our server.
Changes
This policy and our commitment to protecting your personal information may result in changes to this policy. Please check this policy regularly to keep up to date with any changes.
Questions and complaints
If you have any questions, please do not hesitate to contact us.